This process was driven by the need to automate the Debi Check amendment process in response to changes in existing subscriptions or policies. It aligns with the business goal of transitioning most of the portfolio to Debi Check and ensuring it remains on the platform.
The automation aims to simplify the Debi Check amendments and efficiently manage the entire process, from subscription changes to final outcomes.
Given the various potential changes to subscriptions or policies, these updates can impact the mandates tied to Debi Check collection instruments. In accordance and alignment with bank and PASA regulations, improvements have been implemented to enable automated amendments for the following Debi Check subscription/policy updates:
- Price Changes – Annual price increases, combined billing bundle adjustments
- Collection or Debit Day Changes – Modifications to the debit day
- Banking Details Changes – Updates to banking information
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